Should I choose the 50 watt or 80 watt model?
The 50 watt model is appropriate for bird baths with 10 gallons of water or less. For baths with more than 10 gallons, please use the 80 watt model.
What would happen if the birdbath were to run dry, tip over, or otherwise cause this unit to no longer be submerged? I am concerned that I should not leave this unit plugged in if I am not home to monitor the water level.
The Ice Eliminator is designed to be submerged in water at all times. If you believe the bird bath will run dry on a regular basis, then please unplug it. If it is only going to happen a couple times a year, that shouldn't be an issue as long as it doesn't run for days outside of water.
Can I turn the Ice Eliminator off at night and back on in the morning without damaging it?
Unplugging the Ice Eliminator continuously will actually wear the product out prematurely because it will cause the thermostat to regulate itself daily, which isn't good for the thermostat. We recommend keeping this item plugged in continuously. Also, this will prevent your bird bath water from freezing during the night. The Ice Eliminator must be submerged in water and submersion would be difficult if the bath water is frozen.
How long is the cord?
The cord is 18" long.
It does not want to stay totally submerged in the water. What can I do to keep it totally submerged?
Please make sure there is plenty of water in your birdbath--enough to totally submerge the Ice Eliminator. Also, position the cord to where it does not lift the Ice Eliminator out of the water. The Ice Eliminator will sink to the bottom if the cord is placed correctly.
If the cord is too stiff, you will want to bring it into household temperatures to make it flexible again. Then, install in the Ice Eliminator and secure the cord properly to where the product sits flat on the bottom of the birdbath. Once the cord has been secured, the deicer should not move.
Is it possible to test the Ice Eliminator indoors?
Because this product is thermostatically controlled, you can test it by following these steps:
- Place it in the freezer for at least an hour to make sure all parts are frozen.
- Remove it from the freezer and immediately plug it into an outlet while holding it in the palm of your hand.
- It should begin to warm within minutes and will shut off automatically shortly after its internal temperature surpasses 32° F.
Can I use an extension cord with this product?
MET requires that all manufacturers put the extension cord statement “Do not use with extension cord” on every item that is MET listed by UL 499 standards. This is because they cannot test every extension cord on the market in conjunction with our products for safety. Also, MET suggests that an extension cord is not recommended as a permanent fixture and should only be a temporary solution when using any electrical product.
For more information on MET safety testing, please visit their website at www.metlabs.com.
How long can a heated product be plugged in?
MET Safety Laboratories suggests unplugging the unit if you leave your home on an extended vacation, as they do with any electrical appliance. Otherwise, it is designed for 24/7 operation and you can leave it plugged in all day. This item has been certified by MET labs to adhere to strict electrical safety standards. For more information, please visit www.metlabs.com.
Is there an off/on switch?
There is not an off/on switch. The unit is always on when plugged in.