At what temperature will the heating element turn on?
The Thermal-Bowl is thermostatically controlled to keep the water from freezing. It features internal thermostats and will turn on and off as necessary to keep the water from freezing over. Always keep your Thermal-Bowl out of the wind as this can affect performance.
What are the inside measurements of the bowls?
Here are the inside measurements for K&H Thermal-Bowls:
- Blue, 96 oz. - 8" diameter, 3 1/2" height
- Granite, 1.5 gal. - 10" diameter, 4 1/4" height
- Stainless, 102 oz. - 9" diameter, 2 1/2" height
Can the heating element be removed after the winter season to allow year-round use?
The heating element cannot be removed, but you could simply leave the unit unplugged when heat is not required.
Does the Thermal-Bowl have a 2 or 3 prong electrical plug?
The blue & granite colored plastic bowls have a 2 prong plug. The stainless steel bowl has a 3 prong plug.
Will the element be damaged if the water evaporates while the bowl is plugged in?
No, this will not damage the heating element.
Is the plastic BPH & BPA free?
Yes, the plastic is BPH & BPA free.
How long is the cord?
The cord is 5.5 feet long.
Can I use an extension cord with this product?
MET requires that all manufacturers put the extension cord statement “Do not use with extension cord” on every item that is MET listed by UL 499 standards. This is because they cannot test every extension cord on the market in conjunction with our products for safety. Also, MET suggests that an extension cord is not recommended as a permanent fixture and should only be a temporary solution when using any electrical product.
For more information on MET safety testing, please visit their website at www.metlabs.com.
How long can this item be plugged in?
MET Safety Laboratories suggests unplugging the item if you leave your home on an extended vacation, as they do with any electrical appliance. Otherwise, it is designed for 24/7 operation and you can leave it plugged in all day. This item has been certified by MET labs to adhere to strict electrical safety standards. For more information, please visit www.metlabs.com.
Is there an off/on switch?
There is not an off/on switch. The pad is always on when plugged in.