Does this bed come with a cover?
This product does not include a cover, but it is available separately. It’s called the Small Animal Deluxe Heated Pad Cover.
This appears to be identical to the Small Animal Heated Pad. Is there any difference?
These items are identical. The only difference is the packaging.
How is the full size Extreme Weather Kitty Pad different than this item?
The full size Extreme Weather Kitty Pad is 12.5" x 18.5" and includes a faux fleece cover. This item is 9" x 12" and does not include a cover.
What temperature will an outdoor heated bed or pad reach?
K&H outdoor beds and pads are designed to warm to your pet's normal body temperature of 102°F when he/she lies on the bed or pad. When your pet is not on the bed or pad, the heat will dissipate into the air and the surface temperature will vary according to the ambient air temperature.
Are your heated beds and pads pressure sensitive?
Our beds and pads are NOT pressure sensitive. All K&H heated beds and pads feature dual thermostats and are designed to warm to your pet's normal body temperature when he/she lies on the pad. This is a function of the insulation provided by a pet’s body, not the weight of the pet.
K&H beds and pads will emit heat anytime they are plugged in so your pet can sense that heat and be drawn to the bed or pad for warmth and comfort. When your pet is not on the pad, the heat will dissipate into the air and the surface temperature will vary according to the ambient air temperature.
How long is the cord?
The cord is 5.5 feet long.
Can I use an extension cord with this product?
MET requires that all manufacturers put the extension cord statement “Do not use with extension cord” on every item that is MET listed by UL 499 standards. This is because they cannot test every extension cord on the market in conjunction with our products for safety. Also, MET suggests that an extension cord is not recommended as a permanent fixture and should only be a temporary solution when using any electrical product.
For more information on MET safety testing, please visit their website at www.metlabs.com.
How long can a heated bed or pad be plugged in?
MET Safety Laboratories suggests unplugging the bed if you leave your home on an extended vacation, as they do with any electrical appliance. Otherwise, it is designed for 24/7 operation and you can leave it plugged in all day. This item has been certified by MET labs to adhere to strict electrical safety standards. For more information, please visit www.metlabs.com.
Is there an off/on switch?
There is not an off/on switch. The pad is always on when plugged in.
Is placing an additional blanket or towel on top of the heated bed or pad recommended?
You never want to place anything on top of a K&H outdoor bed or pad other than the cover provided. This cover allows the warmth to go through whereas a blanket or any other cover will trap the heat inside the bed or pad, possibly causing a malfunction.
Can you place an outdoor heated bed or pad on top of another pet bed or blanket for extra cushioning?
Outdoor heated pet beds and pads should be placed on a flat, stable surface rather than on top of a bed or blanket.
Are K&H outdoor heated beds and pads waterproof?
Our outdoor heated beds and pads are water-resistant. We understand that pets collect snow and water from being outdoors. Our products are designed to be used safely with pets, even when the pet is water-soaked.
Please make sure to place the bed or pad in a relatively dry area such as a covered porch, garage, kennel or dog house. The bed or pad should not be placed where there is a potential for standing water from heavy rain and the product should not be immersed in water.
Is it safe to use this without the cover?
Yes, you can use K&H outdoor heated beds and pads with or without the included cover.
For a garage, would you advise an indoor or outdoor heated product?
For a garage, we recommend an outdoor heated product. They have the features necessary to ensure your pet stays warm in even the coldest of temperatures.
If a pet urinates on a K&H heated bed or pad, will it suffer any harm from the electricity on the mat? Our pet has an incontinence problem.
If your pet urinates on a K&H heated bed or pad, he/she will not suffer any harm.