I lost the red fill cap. How do I obtain a replacement cap?
No problem! Please contact support for assistance.
How much water should I put in the Coolin' Comfort Bed ?
We recommend the following quantities of water:
- Minimum: 6 quarts or 1.5 gallons
- Maximum: 10 quarts or 2.5 gallons
- Minimum: 10 quarts or 2.5 gallons
- Maximum: 14 quarts or 3.5 gallons
- Minimum: 16 quarts or 4 gallons
- Maximum: 24 quarts or 6 gallons
How do I keep the water inside the Coolin' Comfort Bed cold?
We recommend keeping the Cool Bed out of direct sunlight and placing it in the shade, whether outdoors or indoors. If you do this, the bed's unique cool core will keep the water cool.
Does the Coolin' Comfort Bed have a weight limit?
No, there is not a weight limit for the Coolin' Comfort Bed .
How is the Coolin' Comfort Bed constructed and how does it compare to similar products from other brands?
Our Coolin' Comfort Bed has a heavy vinyl backing, is soft and pliable, and also has a nylon coating. Our competitors' vinyl is often very stiff.
Where does the water go?
There is a cap on the underside of the Cool Pad. Remove this cap and fill the bed with water.
How often do I need to refill the Cool Bed?
You do not need to refill the Cool Bed.
Is this product puncture-proof?
While the Coolin' Comfort Bed has heavy duty vinyl backing and most people use it without experiencing a puncture, it is not puncture-proof.
Would this work for cats too?
Since dogs and cats have the same body temperature, any of our dog products will work for cats as well. Other customers have used it for that cats without any issues, but please be aware that a cat’s claws could possibly puncture the bed.